Frequently Asked Questions

How can I create a stay?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. From there, the second option will be ‘Create a Stay.’ Alternatively, on the ‘My Stays’ page, tap the top right icon to create a new stay.




How do I become a host?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. The second option will be ‘Become a Host.’




How do I see the stays I’ve uploaded?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. The third option will be ‘My Stays.’ Tapping this will take you to all your uploaded stays.




How can I see/edit/delete my stay?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. From there, the second option will be ‘Create a Stay.’ On the ‘My Stays’ page, under each stay name, there is a button to view the availability calendar. If you tap the stay itself, it opens to a preview of the stay. Tapping the menu bar on each stay will give you the options to view, edit, or delete your stays. Please note that deleting a stay is final, and the information cannot be recovered.




How do I block dates on my stay’s calendar?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. On the ‘My Stays’ page, under each stay name, there is a button to view the availability calendar. Select the dates that you want to block or unblock. Then tap Block/Unblock.




How do I change pricing for specific days?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. On the ‘My Stays’ page, under each stay name, there is a button to view the availability calendar. Select the dates that you want to edit pricing for, and tap ‘Edit Booking Preferences’ to make changes.




I’ve started working on my stay, but haven’t finished it yet. How can I get back to it?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. From there, the second option will be ‘Create a Stay.’ On the ‘My Stays’ page, tap the menu bar on the stay you’d like to finish, and tap edit. From the Stay Setup Menu, you can change and add any information that you’d like. When you’ve finished editing your stay, press ‘Done’ at the bottom of any of the pages you’ve edited. To publish your stay, go to the availability page and tap ‘Publish My Stay.’




How can I edit pricing for my stay?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. From there, the second option will be ‘Create a Stay.’ On the ‘My Stays’ page, tap the menu bar on the stay that you’re looking to edit. Tap ‘Edit,’ on this menu, and scroll down to pricing. When you get to the pricing page, you’ll have options to change the nightly prices, shabbat prices, and any extra fees you’d like to include.




How do I review a guest?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ and find the relevant past booking. Upon choosing the booking, there will be an option to ‘Leave a Review’ at the bottom of the page. Type in the review, and tap ‘Submit Review’ at the bottom of the page to upload it. You will have 10 days after check out to edit your review, which can be done by going back to the past booking and choosing ‘Edit my Review’.




How do I contact the guest?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ and find the upcoming booking. Upon choosing the booking, you can choose ‘Message Guest.’ After you have begun a conversation with them, you can find the messages, and discuss more, by tapping ‘Messages’ in the footer bar on the home page.




How do I see my booked stays?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ to see a list of all booking requests, upcoming bookings, and past bookings. You can also see upcoming bookings for specific stays by choosing ‘My Stays’ on the application main menu. You can then see the calendar availability for all your stays, and see all upcoming stays based on their calendar dates.




How do I edit my stay’s booking?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ and find the upcoming booking. Upon choosing the booking, you can choose ‘Edit Booking.’ You will be able to change pricing for your guests, as well as cancel it.




How do I change a price on a confirmed booking?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ and find the upcoming booking. Upon choosing the booking, you can choose ‘Edit Booking.’ You will be able to change pricing for your guests there.




How do I cancel a confirmed booking?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ and find the upcoming booking. Upon choosing the booking, you can choose ‘Edit Booking.’ You will be able to cancel the booking from there.




How do I see new booking requests?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ to see a list of all booking requests. Tap the requested booking to approve or deny it.





FAQ For Hosts

How can I create a stay?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. From there, the second option will be ‘Create a Stay.’ Alternatively, on the ‘My Stays’ page, tap the top right icon to create a new stay.




How do I become a host?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. The second option will be ‘Become a Host.’




How do I see the stays I’ve uploaded?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. The third option will be ‘My Stays.’ Tapping this will take you to all your uploaded stays.




How can I see/edit/delete my stay?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. From there, the second option will be ‘Create a Stay.’ On the ‘My Stays’ page, under each stay name, there is a button to view the availability calendar. If you tap the stay itself, it opens to a preview of the stay. Tapping the menu bar on each stay will give you the options to view, edit, or delete your stays. Please note that deleting a stay is final, and the information cannot be recovered.




How do I block dates on my stay’s calendar?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. On the ‘My Stays’ page, under each stay name, there is a button to view the availability calendar. Select the dates that you want to block or unblock. Then tap Block/Unblock.




How do I change pricing for specific days?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. On the ‘My Stays’ page, under each stay name, there is a button to view the availability calendar. Select the dates that you want to edit pricing for, and tap ‘Edit Booking Preferences’ to make changes.




I’ve started working on my stay, but haven’t finished it yet. How can I get back to it?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. From there, the second option will be ‘Create a Stay.’ On the ‘My Stays’ page, tap the menu bar on the stay you’d like to finish, and tap edit. From the Stay Setup Menu, you can change and add any information that you’d like. When you’ve finished editing your stay, press ‘Done’ at the bottom of any of the pages you’ve edited. To publish your stay, go to the availability page and tap ‘Publish My Stay.’




How can I edit pricing for my stay?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. From there, the second option will be ‘Create a Stay.’ On the ‘My Stays’ page, tap the menu bar on the stay that you’re looking to edit. Tap ‘Edit,’ on this menu, and scroll down to pricing. When you get to the pricing page, you’ll have options to change the nightly prices, shabbat prices, and any extra fees you’d like to include.




How do I review a guest?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ and find the relevant past booking. Upon choosing the booking, there will be an option to ‘Leave a Review’ at the bottom of the page. Type in the review, and tap ‘Submit Review’ at the bottom of the page to upload it. You will have 10 days after check out to edit your review, which can be done by going back to the past booking and choosing ‘Edit my Review’.




How do I contact the guest?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ and find the upcoming booking. Upon choosing the booking, you can choose ‘Message Guest.’ After you have begun a conversation with them, you can find the messages, and discuss more, by tapping ‘Messages’ in the footer bar on the home page.




How do I see my booked stays?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ to see a list of all booking requests, upcoming bookings, and past bookings. You can also see upcoming bookings for specific stays by choosing ‘My Stays’ on the application main menu. You can then see the calendar availability for all your stays, and see all upcoming stays based on their calendar dates.




How do I edit my stay’s booking?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ and find the upcoming booking. Upon choosing the booking, you can choose ‘Edit Booking.’ You will be able to change pricing for your guests, as well as cancel it.




How do I change a price on a confirmed booking?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ and find the upcoming booking. Upon choosing the booking, you can choose ‘Edit Booking.’ You will be able to change pricing for your guests there.




How do I cancel a confirmed booking?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ and find the upcoming booking. Upon choosing the booking, you can choose ‘Edit Booking.’ You will be able to cancel the booking from there.




How do I see new booking requests?


From the main page of the application, tap the menu bar on the top left of the screen. This will bring you to the Application Main Menu. Select ‘My Bookings’ to see a list of all booking requests. Tap the requested booking to approve or deny it.